AI therapy uses chatbots and digital tools to provide guidance, psychoeducation, and emotional support. It is not a replacement for professional therapy but can complement mental health care.

Can AI replace a therapist?

No. AI cannot detect non-verbal cues, provide clinical judgment, or manage complex emotional needs. Professional therapy with a trained clinician is essential for safe and effective mental health care.

Do you offer telehealth sessions?

Yes. Syné Collective provides secure telehealth sessions for individuals and couples throughout Australia.

What languages do your therapists speak?

All our therapists speak English. Maria’s first language is Spanish, and Tania understands Italian.

What are your therapy fees?

Individual therapy is $150, extended 90-minute session $200, couples therapy $220, extended couples session $300. Fees are competitive with the Medicare gap rebate.

Where is Syné Collective located?

We are located at Suite 21, Level 1, Tower 1/201 Sussex Street, Sydney, NSW 2000, in the heart of Sydney CBD.

Do you offer after-hours or Saturday sessions?

Yes. After-hours and Saturday sessions are available upon request.

Are your therapists accredited?

Yes. All our therapists are registered with PACFA and/or ACA, ensuring high professional standards and clinical expertise.

What services do you offer?

We provide individual therapy, couples counselling, telehealth therapy, trauma-informed therapy, and structured approaches for personal growth and mental health support.

Funded Services for NDIS Participants | Improved Daily Living | Capacity Building

NDIS Counselling in Sydney for Improved Daily Living & Capacity Building

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Worker's Compensation

NDIS Funded Counselling Services For Capacity Building

At Syné Collective, we believe everyone should have access to mental health care that feels boutique, compassionate, and deeply human. We are 100% Australian, Privately-Owned and Women-Run practice and are not an NDIS registered provider.

We support self-managed and plan-managed NDIS participants seeking counselling to build capacity, strengthen autonomy, and improve daily living. Our approach is supportive, collaborative, and human — not clinical, confusing, or transactional. We provide straightforward invoicing for claims and can liaise directly with Plan managers and Support Coordinators to ensure a seamless, low-stress experience from referral through to ongoing care.

A Different Approach

At Syné Collective, we are passionate advocates for ethical, transparent therapy within the NDIS Ecosystem. If you have ever felt disappointed, powerless or cautious in you or your loved one's mental health journey, Syné Collective is the place where you will find genuine care, collaboration, and personal agency.

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Looking for support?

Level 1, Tower 1/201 Sussex St

Sydney NSW 2000

0468 008 048

hello@synecollective.com

Ethical & Client-Led Care for Improved Daily Living

Working with your NDIS Plan, not for it.

For many navigating the NDIS, service can feel impersonal, rigid, and disempowering — with feedback unheard and decisions made about people rather than with them.

At Syné Collective, we intentionally do things differently. Our psychotherapists bring both clinical expertise and lived experience supporting loved ones within systems like the NDIS, giving us a deep understanding of how exhausting and dehumanising these processes can feel.

This perspective shapes everything we do. We prioritise autonomy, dignity, and collaboration, ensuring therapy is transparent, consent-led, and centred on your voice — not just your plan or paperwork.

We believe therapy should honour your lived experience, involve you as an active participant in your care, and support meaningful, long-term wellbeing beyond compliance or checklists.

Our Practitioners take the time to understand the person behind the claim, offering ethical, client-led therapy in Sydney that feels safe, respectful, and genuinely supportive.

Therapy for NDIS Participants in Sydney | Capacity Building Support

Improving Emotional Wellbeing, Regulation, Confidence & Daily Independence for Plan-Managed and Self-Managed NDIS Participants

Supports Agency

Empowering your loved one with independence and autonomy

Collaborative

Working with families and support networks to better care for the participant

Remove Administration

We liaise directly with your plan-manager, carer or support coordinator

Trauma-Informed

Participants may be grieving the life that could have been, or navigating trauma

Accessible & Warm

Our beautiful space in Darling Park feels warm and inviting, not cold and clinical

Emotional Regulation

Supporting those with complex mental health conditions & intellectual disabilities

Kristy, Support Coordinator

After feeling disappointed with our previous provider, I was recommended Syné Collective by a friend, and it was like a breath of fresh air. From the beginning, our Therapist took the time to genuinely understand my sister-in-law who has complex needs, as well as her challenges, and our concerns for her wellbeing.

Their approach has been professional, compassionate, and deeply personalised. My Sister-in-Law now attends every session willingly and feels safe and comfortable in their care, which speaks volumes.

The thoughtful, tailored strategies they use to support her intellectual disability have been incredibly empowering. The difference they’ve made has been truly meaningful.

Accessible, Inclusive & Human-Centered Care

We are committed to providing a safe, welcoming, and accessible environment for all participants, including people with disability.

Our practice rooms are located in a fully accessible commercial building in Darling Park Tower 1 at 201 Sussex St in Sydney CBD with lift access and level entry. The space is designed to be barrier-free, supporting people who use mobility aids or have other accessibility needs. If you have specific questions about access, parking, or facilities, we’re happy to provide details and support ahead of your visit.

We aim to make therapy accessible in ways that work for you. While our clinicians do not currently provide in-person Auslan or formal sign language support, Deaf or hard of hearing clients are welcome to attend via telehealth using captioning, voice-to-text, or other assistive communication tools. With your consent, you are also welcome to attend sessions with a professional interpreter.

Plan Ahead

Feedback Loops

Care That Listens. Support That Adapts.

Too often, NDIS participants move through systems where their voices are invited in theory, but rarely heard in practice. Care can become rushed, transactional, or shaped by convenience rather than genuine wellbeing — leaving people feeling disempowered and disconnected from their own support.

At Syné Collective, psychotherapy is never a one way conversation. It is a collaborative process, shaped by dialogue, consent, and ongoing responsiveness to your needs.

Feedback at Syné Collective isn’t institutionalised or extracted — it’s relational. It lives in the small, ongoing moments of therapy: gentle questions, shared reflections, and open dialogue that strengthens the therapeutic alliance. What you say matters, and it actively shapes the way we work together.

We don't collect feedback to set it aside or treat it as a form to complete or process to manage. We invite honesty and respond thoughtfully, adjusting the work as we go.

Thoughtful Care, On Your Terms.

Address

Suite 21, Level 1

Tower 1/201 Sussex St